50m in premium later this story is just starting.

All About Our Agency

We Specialize in Your Insurance Career

The Ciaccio Crew Independent Insurance Agency has been successfully meeting the needs of our Final Expense and Medicare Agents and Agencies nationwide since 1999.  Our dedicated agents specialize in Final Expense yet, we simply don’t believe in the “one-size-fits-all” approach.  We work with agents with all backgrounds to create individualized solutions.  Our team is here to help our agents ask the right questions, identify their specific insurance demands and voice their concerns so we can best meet them.


As a full-service agency built on the foundation of agent loyalty and trust, our aim is to develop long-term relationships with our agents so that we can provide them with the support and guidance they need.

We are committed to bringing you peace of mind by offering quality products and personalized service, helping you achieve your goals. Contact us to learn how we can help you take that next step in the business.

Staffed With Professionals

Get to Know Us!

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Joe Ciaccio, Founder & El Presidente

Ciaccio Crew & C&F Medicare Partnership

Mr. Ciaccio became a licensed Life & Health Agent in November of 1994. Since that time he has sold many, many forms of insurance from Mortgage Protection, Annuities and Medicare to our primary market niche, Final Expense.


Joe's consistently reached higher than expected goals throughout that period and was a top producer for the companies he worked with. Then in 2005 he shifted his attention to creating a bigger impact in the industry.


He dedicated himself to mentoring agents and managers to help them reach their potential.​ Joe is passionate about meeting the needs of agents and agencies. His hand picked team provides first-class service to each agent that they work with.


As of April 2021, Joe's agency, Ciaccio Crew, has submitted over $50,000,000 in life AP as well as provided 15,000+ Families with peace of mind through their products.


Heather Robinson

Director of Marketing

Ms. Robinson began working at Ciaccio Crew in July 2010 as an assistant / receptionist while she was finishing up her Bachelors Degree in Psychology from the University of South Florida.

Heather took a strong interest in recruiting new agents by hearing and observing as Founder Joe Ciaccio recruited agents Nationwide. At the end of 2012, Heather was promoted to becoming a recruiter and in 2014 earned the title of "Director of Marketing."

Even after all these years, Heather's passion continues by finding new talent! She loves working with new agents and managers who are hungry for success and ready to go all in on a proven system.


Jay Kennedy

Agent Support / Contracting

Jay Kennedy has been assisting agents Nationwide since June 2014.


Jay has managerial experience and keeps agents on track when it comes to contracting, supplies, e-apps and anything carrier related you can imagine!

Jay's cheerful voice will always put a smile on your face. When you call in to ask what, you may think is a tough question... he converts it to a very simple to understand answer.


He's passionate about working with agents, follow through, and being a part of the process that enables them to help protect their clients. 


Ciara Baucom

Assistant Marketer

Ciara joined Ciaccio Crew in early 2021 to help facilitate marketing activity and the new agent experience. She has embraced her role with passion and enthusiasm, eagerly diving into the industry to learn everything she can.

She assists Heather and Jay with their activities as they help each agent succeed.


Henry Fernandez, Co-founder 

C&F Medicare Partnership

Henry Fernandez joined forces with Joe in January 2019 to form C&F Medicare Partnership.


Henry brings with him 22 years of experience working with United Healthcare. In his last 13 years at UHC he managed 12 counties and his enrollments in AEP were some of the highest in the nation.

Henry is the man to speak with when it comes to moving your Medicare contracts over to us, as well as, how to begin in the MAPD and Medicare Supplement market.


His Medicare knowledge and expertise works well with our Final Expense agency.